Sanitation operator-error attributed as terminal root cause
483 likelyFDA inspectors under FSMA Preventive Controls (21 CFR 117) and USDA FSIS auditors consistently push back on CAPAs that end at 'sanitation crew missed the step.' The system condition that allowed the miss — schedule, verification, audit cadence — must be identified.
RTE food manufacturer (paraphrased) · FY2023
FDA Warning Letter — FSMA preventive controls inadequate
FDA found that a Listeria-positive environmental finding was attributed to sanitation crew oversight without addressing the absence of a documented verification step or post-sanitation swab cadence on the equipment in question. The agency required CAPAs to include the verification system, not only the sanitation procedure.